SMITH BED SKIRTS LLC is committed to providing a straightforward and reliable shipping experience for customers purchasing bed skirts and related bedding products through our website. This Shipping Policy explains our shipping destination, order processing times, estimated delivery times, and shipping procedures.
1. Shipping Destination
SMITH BED SKIRTS LLC currently ships orders within the United States only.
All shipping options available at checkout are restricted to delivery addresses located within the United States. Customers cannot enter or select shipping addresses outside the United States during checkout.
Orders with delivery addresses outside the United States cannot be accepted through our website.
2. Order Processing Time
Orders are generally processed within 1–3 business days after payment has been successfully confirmed.
Business days are Monday through Friday, excluding applicable U.S. public holidays.
Processing time includes order verification, product preparation, packaging, and shipment arrangement. Orders placed on weekends or holidays will generally begin processing on the next available business day.
During periods of increased order volume or circumstances beyond our reasonable control, processing may take longer than the standard timeframe.
3. Estimated Delivery Time
After an order has been processed and handed over to the carrier, estimated delivery within the United States is generally 3–7 business days.
The estimated total timeframe from order placement to delivery is therefore generally 4–10 business days, depending on the processing time and destination.
Delivery estimates are provided for general guidance and are not guaranteed delivery dates. Actual delivery times may vary due to the destination, carrier operations, weather conditions, holidays, transportation disruptions, or other circumstances beyond our reasonable control.
4. Shipping Carriers
Depending on the delivery location, package size, and other shipping requirements, orders may be shipped through established carriers such as:
- USPS (United States Postal Service)
- UPS (United Parcel Service)
- FedEx
The carrier selected for an individual order may vary. Where tracking information is available, it will generally be provided to the customer after the order has been shipped.
5. Shipping Address
Customers are responsible for providing a complete and accurate shipping address during checkout.
Please carefully review your name, street address, apartment or unit number, city, state, and ZIP code before submitting an order.
If incorrect or incomplete shipping information causes a delivery problem, additional delivery arrangements or costs may be the customer’s responsibility.
6. Order Tracking
When tracking information is available, it will be provided after the order has been shipped.
Customers can use the tracking information supplied by the applicable carrier to monitor the shipment’s progress.
Please note that tracking information may take some time to become active after a package has been handed over to the carrier.
7. Delivery Delays
While we work to process and ship orders within the stated timeframes, delivery may occasionally be delayed due to circumstances outside our control.
Potential causes of delay may include:
- Severe weather
- Carrier service disruptions
- Transportation delays
- Holidays
- Incorrect or incomplete addresses
- Unexpected regional delivery conditions
- Other circumstances beyond our reasonable control
If a shipment is delayed, customers may contact us for assistance with available tracking or shipment information.
8. Lost or Damaged Packages
If a package appears to be lost or arrives damaged, please contact us as soon as reasonably possible.
For damaged deliveries, customers may be asked to provide photographs of the package and product so that we can review the issue and determine the appropriate resolution.
For shipments confirmed as lost by the applicable carrier, we will review the shipment information and work with the customer regarding the available resolution.
9. Undeliverable or Returned Packages
If a package is returned to us because of an incorrect address, incomplete address, refused delivery, or another issue attributable to the shipping information provided by the customer, please contact us to discuss the available options.
Additional shipping costs may apply if the customer requests that the package be shipped again.
10. Shipping Charges
Any applicable shipping charges will be displayed during checkout before the customer completes the purchase.
Shipping costs may vary depending on the order, delivery destination, package characteristics, and other applicable factors.